See below some common questions. If you wish to ask us something directly, then please submit an enquiry through the contact us page or alternatively give us a call.
Is it best that i stick with the original manufacture?
No, there is nothing so unique between different manufacture that someone else is unable to service and repair them. We have years of experience dealing with different manufactures equipment.
i have multiple pump sets will i have to pay a premium for each?
No, each pump station on the same site will incur a small additional fee. However, if you run several sites and have multiple pump sets on each, then we can offer a tailored price to suit, but this may require a site visit.
i don't have a service contract, can i use you for emergency callouts
Yes, we will try to resolve your situation as soon as possible, but we always put our service contract customers first.
Another company said they can do it cheaper, can you price match?
We always endeavour to stay competitive, and will do our best to offer you the best price. We offer fair prices across the board whether it be for services, spares or repairs.
i need a service completing but the site is unmanned how should we proceed?
Many of our sites are unmanned, we can work with you to find a solution whether it be keeping codes for key safes, or retaining keys in our safe at our offices. We can also pick access keys up from a third party if required, but please make us aware of any requirements prior to us going out to site, as any unnecessary delays may be chargeable.